DMCA Copyright Policy

Designated DMCA Agent

Email is the fastest channel and is preferred. Notices that do not substantially comply with the requirements of 17 U.S.C. §512(c)(3) may not be effective. Misrepresentations in a DMCA notice may subject you to liability under 17 U.S.C. §512(f).

How to Submit a Takedown Notice

To submit a valid notice of claimed infringement, send a written communication to our DMCA Agent that contains all of the following:

1. A physical or electronic signature of the copyright owner or a person authorized to act on the owner's behalf.
2. Identification of the copyrighted work claimed to have been infringed. If multiple works are covered by a single notification, a representative list is acceptable.
3. Identification of the material that is claimed to be infringing and that should be removed, with information reasonably sufficient to allow us to locate it — please include the full URL on charmuse.com for each item.
4. Information reasonably sufficient to permit us to contact you, including your name, mailing address, telephone number, and email address.
5. A good-faith statement that you believe in good faith that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
6. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Send the completed notice to [email protected].

What Happens After We Receive a Notice

1. We review notices in the order received, typically within 48 hours of receipt.
2. If the notice substantially complies with §512(c)(3), we will remove or disable access to the identified material expeditiously.
3. We will notify the user who posted the material (if any) of the takedown and forward a copy of the notice, redacted as appropriate to protect personal data.
4. We may log the notice for our repeat-infringer records.
5. For notices that are facially deficient, we may ask you for clarification before acting, or decline the request.

Counter-Notice Procedure

If you believe your content was removed (or access disabled) as a result of mistake or misidentification, you may submit a counter-notice under 17 U.S.C. §512(g). Send the following in writing to [email protected]:

1. Your physical or electronic signature.
2. Identification of the material that has been removed (or to which access has been disabled) and the location at which the material appeared before it was removed or disabled.
3. A statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification.
4. Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or, if your address is outside the United States, for any judicial district in which Charmuse may be found), and that you will accept service of process from the person who provided the original notification.

If we receive a valid counter-notice, we will forward it to the original complainant. Unless the complainant files a court action seeking a restraining order against you within 10 to 14 business days, we may restore the removed material.

Repeat Infringer Policy

Charmuse maintains a three-strikes policy. Users whose accounts are the subject of three valid DMCA takedowns within a 12-month period — or who otherwise demonstrate a pattern of infringing activity — will be terminated. We may terminate sooner in cases of egregious infringement. Repeat-infringer terminations are not refundable.

A Note on AI-Generated Content

The character images displayed on Charmuse are AI-generated, produced by generative-image models. They are not derived from, traced over, or photo-bashed from real photographs of identifiable people. If you nonetheless believe that a specific image or persona prompt on Charmuse reproduces a copyrighted work in which you hold rights, please file a DMCA notice as described above — we will investigate and act if appropriate.

If you believe an image depicts a real, identifiable person without consent (a separate issue from copyright), email [email protected] immediately. See also our 18 U.S.C. §2257 Statement.

Trademark Complaints

The DMCA covers copyright only. For trademark, right-of-publicity, defamation, or other intellectual-property complaints unrelated to copyright, email [email protected] with: (1) identification of the mark or right at issue, (2) the specific URL(s) on charmuse.com you believe infringe, (3) the basis of your claim, and (4) your contact information.

False Notices

Under §512(f), any person who knowingly materially misrepresents that material is infringing — or that material was removed by mistake or misidentification — may be liable for damages, including costs and attorneys' fees. Submit notices in good faith.